These Terms & Conditions govern your use of the website skylinedeven.com and any consultation or application service provided by Skylinedeven Pty Ltd (ABN 48 247 836 512). By using our website or engaging our services you accept these terms.
1. Who we are
Skylinedeven Pty Ltd is an Australian proprietary company incorporated in 2019, with its registered office at Level 14, 1 O'Connell Street, Sydney NSW 2000. We are a Registered Tax Agent (TPB 26149812) and member of the Australian Financial Complaints Authority (AFCA 7893412).
2. Nature of our services
We provide information, eligibility assessments and lodgement assistance for Australian government grants, tax offsets, rebates and social-support payments. We are an independent consultancy and not a government agency. Information provided on our website is general in nature and does not constitute personalised financial, tax or legal advice.
3. Fees
The initial eligibility report and first consultation are free of charge. Any paid lodgement or ongoing advisory service is subject to a written engagement letter signed by you, which sets out the fee, scope and cancellation terms before any work is performed.
4. Your responsibilities
You agree to provide accurate and complete information about your circumstances. You remain responsible for the truthfulness of any declaration lodged with the Australian Taxation Office, Services Australia or any state agency. Providing false information to a government body is a criminal offence.
5. No guarantee of outcome
Grant, rebate and offset approvals are decided solely by the relevant government body. While we apply our professional skill and care, we cannot guarantee that any specific application will be approved or any specific amount paid.
6. Limitation of liability
To the maximum extent permitted by Australian law (including the Australian Consumer Law), our total aggregate liability for any claim arising from our services is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential or economic-loss damages.
7. Intellectual property
All content on skylinedeven.com — text, images, logos, graphics, reports — is owned by or licensed to Skylinedeven Pty Ltd and is protected by Australian and international copyright law. You may download and print content for personal non-commercial use only.
8. Complaints and dispute resolution
If you have a complaint, please first contact us at complaints@skylinedeven.com. If we cannot resolve it within 45 days you may refer the matter at no cost to the Australian Financial Complaints Authority (AFCA) — www.afca.org.au, 1800 931 678.
9. Governing law
These Terms are governed by the laws of New South Wales, Australia. Any dispute is subject to the exclusive jurisdiction of the courts of New South Wales.
10. Changes to these terms
We may amend these Terms from time to time. The effective date at the top of this page shows when the current version came into force. Continued use of the website after that date means you accept the updated terms.